Privacy policy

Last updated: April 1, 2026

Introduction

This Privacy Policy explains how TURING COLLEGE UAB, a company established in Lithuania, and TURING COLLEGE GmbH, a company established in Germany (together, “Turing College”, “we”, “us” or “our”), collect, use and process personal data.

This Privacy Policy explains how we collect, use and process personal data when you visit our website at www.turingcollege.com (the “Website”), apply to our courses, participate in our admissions process, or otherwise interact with us.

This Privacy Policy applies to the products, services, content, features, technologies and functions offered by Turing College, together with any related websites, applications and services (collectively, the “Services”).

Where our processing of personal data relies on your consent, we will request that consent separately at the relevant point of collection.

Information we collect from you

We collect and process personal data about you in the following ways.

1. Information you provide to us

We collect personal data that you provide when you use our Website, apply for our courses, participate in the admissions process, or communicate with us.

This may include:

Identity information, such as your name, date of birth, photograph, and identification documents (for example a passport, national ID card, or driving licence);
Contact information, such as your postal address, email address and telephone number;
Application and admissions information, including information provided in application forms, assessments, interviews, surveys or enquiries;
Account information, such as usernames and passwords if you register for an account;
Payment information, such as billing details and payment method information where applicable;
Verification information, such as documents used to confirm your identity or address;
Communications, including messages, enquiries or other correspondence you send to us.

Where you provide your explicit consent, we may record audio of admissions interviews. Consent is requested when you register for the interview and reconfirmed at the start of any recorded session. You may decline recording, in which case the interview will proceed without recording.

Where video-based admissions tools are used, we may also collect audio or video responses, written responses, and related metadata submitted as part of the admissions process.

2. Information collected automatically when you use the Website

When you visit the Website, we automatically collect certain technical and usage information, including:

your IP address;
browser type and version;
device type, operating system and platform;
login information;
time zone settings;
pages visited and navigation paths;
the date and time of visits;
time spent on pages and interaction information (such as clicks or scrolling); and
referring websites or pages.

This information helps us operate, maintain and improve the Website and ensure its security.

3. Information relating to your account, applications and interviews

If you create an account, apply for a course or participate in the admissions process, we may also collect:

information about your course application or participation in our programmes;
records of our communications with you;
identity verification information where required;
limited technical metadata relating to virtual interviews or assessments (such as date, duration and connection details), which may be collected by the conferencing platform and shared with us for the purpose of administering the admissions process.

4. Information obtained from third-party sources

In some cases, we may obtain personal data about prospective business contacts from third-party providers, such as lead generation services or publicly available professional directories. This information typically includes business contact details, such as name, job title, company name, business email address and business telephone number.

We use this information for business-to-business marketing and outreach, where permitted by applicable data protection and electronic marketing laws. When obtaining personal data from third-party providers, we take reasonable steps to ensure that the data has been collected lawfully and that it may be shared with us for these purposes.

Cookies

We use cookies on the Website to distinguish you from other users, ensure the Website functions properly, and improve your browsing experience.

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage your cookie preferences at any time through your browser settings or our cookie settings.

For more information about the cookies we use, please see our Cookie Policy:
https://www.turingcollege.com/cookie-policy.

Uses made of the information

We use personal data for the following purposes:

1. Providing and managing our services

to process applications and administer the admissions process, including interviews and assessments;
to communicate with you and respond to your enquiries;
to provide you with information about our courses and services;
to verify your identity where necessary; and
to notify you about changes to our services.

2. Operating and improving the Website and services

to operate, maintain and improve the Website and our services;
to analyse how the Website and services are used;
to ensure the security and integrity of our systems; and
to support internal administration, research and statistical analysis.

3. Admissions assessment

to review and assess course applications;
where you provide consent, to record admissions interviews and generate transcripts or notes to support fair and consistent admissions decisions;
to assess responses submitted through video-based admissions tools used during the admissions process.

We may use automated transcription tools provided by our conferencing platforms to convert interview recordings into written transcripts. These tools assist our review process but do not make automated decisions, and admissions decisions are always made by human reviewers.

4. Communications and marketing

to send updates, newsletters or other information about our activities where permitted by law or where you have opted in to receive such communications.

5. Legal and administrative purposes

to comply with legal and regulatory obligations; and
to manage complaints, disputes or legal claims.

We process personal data on one or more of the following lawful bases: your consent, the performance of a contract or steps taken before entering into a contract, compliance with legal obligations, and our legitimate interests, where those interests are not overridden by your rights and freedoms.

Marketing conducted by Turing College

We may use your personal data to send you information about Turing College courses, services, events or other updates that may be of interest to you.

These communications may be sent by email, phone, SMS, messaging services (such as WhatsApp) or post, in accordance with applicable marketing laws.

Where required by law, we will obtain your consent before sending marketing communications. In other cases, we may rely on our legitimate interests to send marketing communications about our services, provided that you have not objected to receiving such communications.

We may use your business contact information (e.g., name, job title, work phone, and business email) for direct marketing outreach, including calls and emails, based on our legitimate interest or your consent, depending on where you are located:

United Kingdom: We rely on our legitimate interest to engage in B2B outreach, provided your number is not registered on the Telephone Preference Service (TPS) and you have not objected. We also comply with PECR.
Germany: We only contact you if you have given explicit, informed consent in advance (double opt-in), unless you are an existing customer and the communication concerns similar products/services consistent with Section 7(3) UWG.
Lithuania: We only contact you for marketing calls if you have given prior opt-in consent, separate from any contractual terms and are fully informed.

You can opt out of marketing communications at any time by using the unsubscribe link in our messages or by contacting us.

We will not share your personal data with third parties for their own marketing purposes unless you have given your consent.

Where we obtain your contact details from a third-party provider for business-to-business marketing, you have the right to request information about the source of your personal data.

Disclosure of your information

We may share your personal data where necessary for the purposes described in this Privacy Policy.

We may share personal data with:

our employees and authorised personnel who require access to perform their duties;
companies within our corporate group, where relevant for internal administration;
service providers and business partners who support our operations, including providers of identity verification, admissions tools, interview scheduling platforms, analytics services, and IT infrastructure;
professional advisers, such as lawyers, auditors or consultants;
fraud prevention organisations or security providers, where necessary to detect or prevent fraud or misuse; and
public authorities, regulators, courts or law enforcement bodies, where disclosure is required by law or necessary to protect our legal rights.

Some third-party platforms (such as Calendly, VideoAsk, Zoom) used during the admissions process (such as scheduling, video conferencing or assessment tools) may process certain personal data as independent controllers in accordance with their own privacy policies.

We may also disclose personal data:

in connection with a business transaction, such as a merger, acquisition, financing or sale of assets; or
where necessary to comply with legal obligations, enforce our agreements, or protect the rights, property or safety of Turing College, our users or others.

Where we store and transfer your personal data

Your personal data may be processed and stored by Turing College or by our service providers. In some cases, this may involve transferring personal data to countries outside the United Kingdom or the European Economic Area (EEA).

Where personal data is transferred outside the UK or EEA, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws, such as Standard Contractual Clauses approved by the European Commission.

We require third-party service providers who process personal data on our behalf to implement appropriate security measures and to process personal data only in accordance with our instructions and applicable data protection laws.

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, the transmission of information over the internet is not completely secure and we cannot guarantee the security of data transmitted to the Website.

If you have been given (or have chosen) a password to access certain parts of the Website, you are responsible for keeping this password confidential.

Retaining personal data

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy and to comply with our legal, regulatory, and contractual obligations.

In most cases, we retain personal data for up to six (6) years, for example to meet legal, accounting or regulatory requirements. In some circumstances, we may retain certain information for longer where required by law or where necessary to establish, exercise or defend legal claims.

Admissions-related data is retained only for as long as necessary for the admissions process and related administrative purposes. Retention periods are calculated from the date on which an admissions decision is made.

VideoAsk audio and video responses are retained while a candidate has access to the admissions process and, for unsuccessful candidates, for up to 12 months after the admissions decision date.
Audio-only interview recordings are retained for up to 30 days after the admissions decision date for unsuccessful applicants and up to 120 days after the admissions decision date for successful applicants.
Interview transcripts and notes are retained for unsuccessful applicants for up to 12 months after the admissions decision date, and for successful applicants for the duration of the learning relationship plus up to six (6) years, unless a longer retention period is required for complaints, legal claims, or regulatory obligations.

Your rights

Under applicable data protection laws, you have certain rights in relation to your personal data. These include the right to:

request access to the personal data we hold about you;
request correction of inaccurate or incomplete personal data;
request deletion of your personal data in certain circumstances;
request restriction of processing in certain circumstances;
object to processing, including processing for direct marketing purposes; and
withdraw your consent at any time where processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

You can exercise these rights by contacting us at study@turingcollege.com.

The Website may contain links to third-party websites. These websites operate under their own privacy policies and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal data.

Access to information

You have the right to request access to the personal data we hold about you and to request that inaccurate or incomplete information be corrected.

To make a request, please contact us at study@turingcollege.com. We may ask you to verify your identity before responding to your request in order to protect the security of your personal data.

We will respond to your request in accordance with applicable data protection laws. In most cases, requests will be handled free of charge. However, we may charge a reasonable fee or refuse to act on a request if it is manifestly unfounded or excessive, as permitted by law.

In some circumstances we may be unable to provide certain information, for example where doing so would adversely affect the rights and freedoms of others or breach legal confidentiality obligations. Where this applies, we will explain the reason where possible.

Consent

Where our processing of personal data is based on your consent (for example, recording admissions interviews or sending certain marketing communications), we will obtain your consent through a clear affirmative action at the relevant point of collection.

You have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

If you provide personal data relating to another person, you must ensure that you are authorised to do so and that the individual has been informed of this Privacy Policy.

If you have previously consented to receive marketing communications from us, you may opt out at any time by using the unsubscribe link in our communications or by contacting us.

Changes to our privacy policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of the policy.

Where appropriate, we may also notify you of significant changes, for example by email or through a notice on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we process your personal data.

Complaints

If you have any concerns about how we handle your personal data, please contact us using the details provided below. We will make a record of your complaint and refer it to our internal complaint resolution department for further investigation.

You also have the right to lodge a complaint with a relevant data protection supervisory authority, particularly in the country where you live, work, or where you believe a breach of data protection law has occurred.

Contact

If you have any questions, comments, or requests regarding this Privacy Policy or our handling of personal data, please contact us via email study@turingcollege.com